All Systems Operational
Uptime over the past 90 days. View historical uptime.
Core Network Operational
90 days ago
100.0 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
Wireless Pro Services Operational
90 days ago
100.0 % uptime
Today
LON02 Operational
90 days ago
100.0 % uptime
Today
LON04 Operational
90 days ago
100.0 % uptime
Today
LON07 Operational
90 days ago
100.0 % uptime
Today
LON08 Operational
90 days ago
100.0 % uptime
Today
LON09 Operational
90 days ago
100.0 % uptime
Today
3rd-Party Operational
90 days ago
100.0 % uptime
Today
Wireless Lite Services Operational
90 days ago
100.0 % uptime
Today
LON02 Operational
90 days ago
100.0 % uptime
Today
LON04 Operational
90 days ago
100.0 % uptime
Today
LON07 Operational
90 days ago
100.0 % uptime
Today
LON08 Operational
90 days ago
100.0 % uptime
Today
LON09 Operational
90 days ago
100.0 % uptime
Today
LON10 Operational
90 days ago
100.0 % uptime
Today
Fibre Connect Services Operational
90 days ago
99.87 % uptime
Today
LON00 Operational
90 days ago
99.75 % uptime
Today
SLH00 Operational
90 days ago
100.0 % uptime
Today
Datacentre / DNS Services Operational
90 days ago
100.0 % uptime
Today
LON00 Operational
90 days ago
100.0 % uptime
Today
SLH00 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Intermittent connection on Luminet Fibre Services
Resolved - We are pleased to inform you that all circuits affected by today's incident at one of our POP sites are now back online, thanks to the combined efforts of our team and the supplier's team.

We are continuously monitoring the circuits and have not detected any degradation or issues of concern.

Thank you for your support and understanding throughout the day as we addressed the situation. We sincerely apologize for any inconvenience this may have caused.
Jul 26, 20:08 BST
Update - We are pleased to inform you that all circuits affected by today's incident at one of our POP sites are now back online, thanks to the combined efforts of our team and the supplier's team.

We are continuously monitoring the circuits and have not detected any degradation or issues of concern.

Thank you for your support and understanding throughout the day as we addressed the situation. We sincerely apologize for any inconvenience this may have caused.
Jul 26, 20:07 BST
Update - We regret to inform that unfortunately the incident is still ongoing and it has been escalated to the next level of escalation where we have supplier teams en route to our POP site to investigate further.
Next update to follow shortly.
Appreciate your support and patience.
Jul 26, 16:32 BST
Update - We wanted to update you on the current situation.
We have most of our circuits restored and the rest are to follow shortly.
Please bear with this while we are working on this.
Appreciate your support.
Jul 26, 14:34 BST
Update - Dear Customer,

We wanted to update you on the current situation. Our fibre carrier has escalating to next level to speed up the investigation process, and we are closely following up with them to ensure the highest focus level.
We understand the inconvenience this incident is causing and are doing our utmost to resolve it promptly. We will keep you informed of any new developments as soon as they become available.

We appreciate your support and patience during this time.
Jul 26, 12:41 BST
Update - We wanted to update you on the current situation. Our fibre carrier has escalating to next level to speed up the investigation process, and we are closely following up with them to ensure the highest focus level.
We understand the inconvenience this incident is causing and are doing our utmost to resolve it promptly. We will keep you informed of any new developments as soon as they become available.

We appreciate your support and patience during this time.
Jul 26, 11:10 BST
Update - We are continuing to investigate this issue.
Jul 26, 10:10 BST
Update - We are continuing to investigate this issue.
Jul 26, 10:09 BST
Investigating - We are aware that some of your connections have been intermittent since the early morning hours. We are actively working with our carrier to resolve this issue as soon as possible.

Unfortunately, at this stage, we cannot provide an Estimated Time of Resolution (ETR) as the investigation is still ongoing.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

Thank you for your cooperation.

Best regards,
Jul 26, 09:23 BST
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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